Privacy Policy

Terms of Service – New Standard Restoration


Effective Date:

1-3-2025


By accessing our website, submitting a form, or using our services, you agree to the terms outlined below. These Terms of Service apply to all visitors, users, and customers.




1. Services


New Standard Restoration provides residential and commercial restoration services, including water, fire, and storm damage restoration. You agree to use our services and website for lawful purposes only.




2. Consent to Communications


By submitting your contact information, you agree to receive communications from us, including:


Appointment confirmations and remindersFollow-ups and service updatesPromotional messages


These may be sent via:


SMS/TextPhone callsEmail


Message frequency varies. Standard message & data rates may apply. You can opt out anytime by replying STOP.



3. User Responsibilities


You agree not to:


Provide false or misleading informationInterfere with our website or servicesViolate any applicable laws or regulations




4. Intellectual Property


All content on our website—including branding, logos, copy, and images—is the property of New Standard Restoration and may not be used without written permission.




5. Limitation of Liability


We are not liable for any damages or losses related to your use or inability to use our services. All services are provided “as is,” without warranties unless specified in writing.




6. Changes to Terms


We reserve the right to update these terms at any time. Updates will be posted on our website and will take effect immediately upon posting.




7. Contact Us


If you have questions about these Terms of Service, please contact us:


New Standard Restoration


4675 Bluestem Road, Suite 1


Roscoe, IL 61073


📞 +1 (815) 576-6810


📧

[email protected]



© 2024 All rights reserved.

Terms & Conditions | Privacy Policy

Privacy Policy

Privacy Policy – New Standard Restoration


Effective Date:

[1-3-2025]


New Standard Restoration ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the

California Consumer Privacy Act (CCPA)

and the

General Data Protection Regulation (GDPR)

.




1. Information We Collect


We may collect the following personal information:


NamePhone numberEmail addressProperty addressCommunication preferences




2. How We Use Your Information


We collect your information to:


Schedule and confirm appointmentsSend SMS or email remindersShare relevant promotions and service updatesImprove our customer experience and services


By submitting your information, you consent to receiving communications from New Standard Restoration, including

appointment confirmations, reminders, and promotional offers

via SMS, email, or phone.




3. SMS Communication Disclosure


By opting in, you agree to receive automated or manual

text messages

from New Standard Restoration.


Message frequency may vary based on your interaction.Message and data rates may apply.You can opt out anytime by replying “STOP” to any text.




4. Sharing Your Data


We do not sell or rent your personal information.


We may share your data with trusted third-party vendors only to provide or improve our services. All vendors are contractually obligated to protect your information.




5. Your Rights


Under CCPA (California Residents):


You have the right to:


Know what personal information we collect and how it’s usedRequest deletion of your personal informationOpt out of the sale of your data (we do not sell data)Non-discrimination for exercising your privacy rights


To exercise these rights, email us at

[email protected]

.


Under GDPR (EU Residents):


You have the right to:


Access and correct your personal dataWithdraw consent at any timeRequest deletion or restrict processingFile a complaint with your local data protection authority


To make a GDPR-related request, contact

[email protected]

.




6. Data Security


We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.




7. Changes to This Policy


We may update this Privacy Policy at any time. Changes will be posted here and take effect immediately.




8. Contact Information


New Standard Restoration


4675 Bluestem Road, Suite 1


Roscoe, IL 61073


📞 +1 (815) 576-6810


📧

[email protected]